Version 1in force since 19 October 2026
Data deletion
How to have your data deleted from Bayloop, including data from Facebook, Instagram and WhatsApp.
If you are a workshop's customer
Your data in Bayloop belongs to the workshop you deal with. Ask the workshop to delete it: they can do it in Bayloop at once. If they don't answer, write to [email protected] and we pass your request on and follow it up.
If you wrote to a workshop on Facebook, Instagram or WhatsApp
Those messages are kept in the workshop's records in Bayloop. Ask the workshop, or write to [email protected] with the name or number you wrote from, and the workshop it was.
You can also remove Bayloop from your Facebook or Instagram settings (Settings, Apps and websites). Meta then tells us, and we delete what came through Meta for you and send you a confirmation code to check the status.
If you are a workshop
An admin can export everything in Setup, and ask us to close the account. We delete the data within 180 days after the account ends (sooner on request), and the backups run out within 14 days more.
If you are on a workshop's team
Ask your workshop's admin to remove you. What you did stays in the workshop's records under your name where the law or the workshop needs it (for example on invoices you issued).